Open + Connected

Session Details

Google Apps and Online Writing Lab

APS6 Applications and Standards Track



The Tidewater Community College campus OWL (Online Writing Lab) offers real-time help 21 hours a day. In addition to walk-in learning assistance in the face-to-face Writing Center, students at both TCC and at Green Run High School have direct access to this support. Online help via the OWL Blackboard site combined with a ticket system developed through Google apps and Google Chat allows synchronous conversation about writing.

The TCC OWL is available at times when students actually use services (after work) and in a medium they use (real-time chat) and is applicable for any discipline that employs writing.


Bill Harlow
Intructional Technologist, Tidewater Community College

Bill is the instructional technologist and Blackboard administrator at Tidewater Community College. The Online Writing Lab (OWL) at TCC was named TIE (Technology in Education) People’s Choice Award at the Virginia Community College System's New Horizons conference in April 2009.